Privacy Policy
Effective: July 1, 2025
1. Introduction
Opportunity Inc. ("we", "us", or "our") operates Formiq ("Service"). This Privacy Policy explains what data we collect, how we use it, and how we protect it.
2. Information We Collect
(a) Account Information
When you sign in with Google or Apple, we receive your email address, display name, and profile image URL.
(b) Usage Data
We store data you create on the Service, such as chart settings, indicator configurations, trade records, and backtest results.
(c) Payment Information
Payments are processed by a third-party payment service. We never store your credit card number. We only retain the customer ID and subscription ID provided by the payment service.
(d) AI Assistant Data
When you use the AI assistant, your message and current chart context (currency pair, timeframe, etc.) are sent to an external AI service to generate a response. We do not store these messages on our servers.
(e) Analytics
We may collect anonymized usage statistics (page views, feature usage) through an external analytics service.
(f) Error Reports
We automatically collect technical information (browser details, error messages) when errors occur, to help us improve the Service.
3. How We Use Your Information
We use your information to:
1. Provide, maintain, and improve the Service
2. Sync your data across devices
3. Process payments for Paid Plans
4. Generate AI assistant responses
5. Respond to support requests
6. Analyze usage patterns
7. Prevent abuse
4. Data Shared with Third Parties
The Service uses external services to operate. We share only the data necessary for each service to function:
1. Authentication service — your account credentials for sign-in
2. Database and analytics service — your stored data and anonymized usage statistics
3. Payment service — payment details for subscription billing
4. AI service — your input and chart context when using the AI assistant
5. Market data provider — data requests to fetch exchange rates
Each service handles your data under its own privacy policy.
5. Data Storage
Your data is stored on a cloud database service with encrypted communication (TLS). After you delete your account, all your data is permanently removed within 30 days.
6. When We Share Personal Information
We do not sell your personal information. We only share it:
- With the third-party services listed in Section 4, as needed to operate the Service
- When required by law
- When necessary to protect life, safety, or property
7. Cookies and Local Storage
We use cookies and browser local storage to:
1. Keep you signed in
2. Save your preferences (chart theme, language, etc.)
3. Collect usage analytics
We do not use tracking cookies for advertising.
8. Your Rights
You have the right to:
- Access and export your data
- Request correction or deletion of your data
- Delete your account
- Withdraw consent to data processing
To exercise these rights, contact us at support@formiq.app or through the in-app contact form. We will respond within 30 days.
9. Additional Rights for EEA/UK Residents (GDPR)
If you are located in the European Economic Area (EEA) or the United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR):
(a) Legal Basis for Processing
We process your personal data based on:
- Contract performance — to provide the Service you signed up for
- Legitimate interests — to improve the Service, prevent fraud, and ensure security
- Consent — for optional features such as the AI assistant and analytics
(b) Your GDPR Rights
In addition to the rights listed in Section 8, you have the right to:
- Data portability — receive your data in a structured, machine-readable format
- Restriction of processing — request that we limit how we use your data
- Object to processing — object to processing based on legitimate interests
- Lodge a complaint — file a complaint with your local data protection authority
(c) International Data Transfers
Your data may be transferred to and processed in countries outside the EEA (including Japan and the United States) where our service providers operate. These transfers are safeguarded by Standard Contractual Clauses (SCCs) or equivalent measures.
(d) Data Retention
We retain your personal data only for as long as necessary to provide the Service. After account deletion, all data is permanently removed within 30 days. Anonymized analytics data may be retained indefinitely.
10. Additional Rights for California Residents (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with additional rights:
(a) Right to Know
You have the right to request details about the categories and specific pieces of personal information we have collected, the sources of collection, the business purpose, and the categories of third parties with whom we share it.
(b) Right to Delete
You may request that we delete any personal information we have collected from you, subject to certain exceptions.
(c) Right to Correct
You may request correction of inaccurate personal information.
(d) Right to Opt-Out of Sale or Sharing
We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising.
(e) Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA/CPRA rights.
(f) Categories of Personal Information Collected
- Identifiers (email address, display name)
- Commercial information (subscription status)
- Internet activity (usage data, chart settings)
- Inferences drawn from the above
(g) How to Exercise Your Rights
Submit a request to support@formiq.app. We will verify your identity and respond within 45 days.
11. Children
The Service is not intended for users under 16. If we learn that a user is under 16, we will promptly delete their account and data.
12. Security
We protect your data with:
- Encrypted communication (HTTPS/TLS)
- Database access control rules
- Server-side authentication and authorization
- No storage of payment card data (delegated to a PCI DSS-compliant payment service)
13. Changes to This Policy
We may update this policy and will post changes on the Service. We will notify you of material changes by email or in-app notification.
14. Contact
Operator: Opportunity Inc.
Email: support@formiq.app
For GDPR inquiries, you may also contact your local data protection authority.